Terms & Conditions

Last Updated: March 2025

These Terms & Conditions govern the use of the SpinelLanka website and all travel services provided by SpinelLanka (Pvt) Ltd.

Acceptance of Terms

By accessing our website or making a booking, you agree to these Terms & Conditions.

Booking Confirmation

Bookings are confirmed only after receipt of payment and issuance of a booking confirmation from SpinelLanka.

Pricing

All prices displayed on our website are subject to availability and may change without prior notice until a booking is confirmed.

Customer Responsibilities

Customers are responsible for:

• Providing accurate personal information
• Ensuring passport validity
• Obtaining required visas
• Following local laws and regulations
• Maintaining adequate travel insurance

Changes by Customer

Any requested itinerary modifications after confirmation may incur additional charges and are subject to availability.

Changes by SpinelLanka

SpinelLanka reserves the right to modify itineraries when necessary due to operational requirements, weather conditions, safety concerns, or supplier changes.

Limitation of Liability

SpinelLanka acts as an intermediary between travelers and service providers including hotels, transport companies, guides, and activity operators.

SpinelLanka shall not be liable for losses, injuries, delays, cancellations, or damages arising from circumstances beyond our reasonable control.

Intellectual Property

All website content, images, logos, branding, and materials are the property of SpinelLanka unless otherwise stated.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Sri Lanka.

Contact Information

SpinelLanka (Pvt) Ltd
Company Registration No: PV00302197
No. 313, Kotagedara, Minuwangoda, Sri Lanka

Email: info@spinellanka.lk
Phone: +94 71 377 8888